Admin registration

Admin registration lets you register attendees directly in Checkin, “behind the scenes”. The form looks like the public registration form, but as an administrator you can, among other things, change prices, accredit tickets and choose the payment method on the customer’s behalf—including payment methods that are turned off in the public form.

How to make an admin registration

1. Open admin registration. Open the event, go to the “Overview” tab and click “Admin registration”.

2. Choose tickets. Choose the number of each ticket type and click “Next”. As an administrator you can register attendees before registration opens and after it has closed, and you can go past sold-out tickets and the limit on tickets per order. Hidden tickets and tickets only visible by invite are shown too, labeled with who can see them. The event must still be published.

3. Fill in the order contact. Start typing in “Name”, and Checkin suggests matches from your contact register. Choosing a match fills in the email and mobile number. Tick “Order as a company” if a company is paying, and fill in the company details. Only the name is required, but without an email address no order confirmation is sent.

4. Fill in the participants. Each ticket has its own row with the participant’s details and any additional options. Click “Fill out next ticket” to move on. To add more participants, increase the number in “Choose tickets”.

5. Change the price or accredit if needed. Click the price (with the pencil icon) on a ticket, a selected additional option or a line in the summary to change the price, discount and VAT. Click “Accredit” to set the ticket to 0 with no fees, and “Undo accreditation” to go back. The price can’t be changed while a discount code is applied, and automatic discounts aren’t used once you have overridden a price.

6. Review the summary. If the event has a seat map, accommodation or order additional options, they come as separate steps before the summary.

7. Choose the payment method and confirm. You can choose card, invoice (by email, or EHF for companies that can receive it) and Vipps, regardless of what is turned on in the public form. Vipps requires a Norwegian mobile number. For card payment, the order contact needs to have the card at hand. Tick the terms and click “Confirm order” (or “Pay now” / “Go to payment” for card and Vipps).

When the order is confirmed, it opens in a new tab in the attendee list. The order contact receives an order confirmation by email, and an invoice on the date selected in the setup if this is activated.

Note: No order confirmation is sent if the event has already ended, or if the order contact has no email address. Ticket insurance is not offered in admin registration.