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Customer support

We'll help you make your events a success — whether you prefer full control or want our experts by your side.

Choose the level of support that fits your needs best.

Smart Self-Service Support

Free support for independent users

At Checkin, we make it easy for our customers who love to work independently. Our Self-Service Support gives you a full toolkit of resources, guides, and smart support to navigate your event journey confidently.

Included in your Smart Self-Service toolkit:

  • Help Center – find answers anytime

  • Training Materials – master Checkin at your own pace

  • Smart AI Assistant – our AI agent will help you whenever you need it

  • Contact Form – reach out to use when you need extra help

  • Tips & Tricks Emails – expert advice throughout your journey

  • System Status – stay updated in real-time

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Priority Access to Our Experts

Premium Support Package – fast, expert help

Our Premium Support gives you closer follow-up, priority handling, and direct access to our experts whenever you need guidance, answers, or a helping hand.

  • Phone support, Mon–Fri 09:00–15:00

  • Email support, Mon–Fri 09:00–15:00

  • Priority response and availability

Price: NOK 995/month (6 months commitment)
Order Premium Support
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Testimonials

WHAT OUR
CUSTOMERS
SAY ABOUT our support

Get Premium Support
julius-stensrud

Julius Stensrud

Z Event AS

Checkin is a fantastic system that handles everything! If you ask for possibilities they don't have, they'll fix it anyway. The system is easy to use, and they are very helpful with training if desired. They are extremely service-minded and flexible – highly recommend Checkin!
Elinor Jeanette Olaussen

Elinor Jeanette Olaussen

Universell v/NTNU

Checkin’s registration services were very intuitive to learn and easy to use when organizing large-scale events. The system provided a clear and well-structured overview of participants, and the support team was always helpful if any technical issues arose. I would highly recommend Checkin as a registration system!

Additional Services – Tailored support, right when you need it

Perfect for when you need assistance before, during, or after your event

Our additional services

Item / Service
Price
Consultant Assistance Review and guidance from a system or finance expert before, during, or after your event.
NOK 1,200 per hour
List Import
Got lists of attendees or sponsors? We’ll import them into Checkin so everyone gets the right tickets and info.
From NOK 1200 per import
Check-in assistance On-site staff or phone support
Price on request
Check-in Equipment
We offer scanners, printers, and mobile devices for a smooth check-in.
NOK 950,- per device
Seating / Floor Plan
We offer a customized seating solution, allowing attendees to choose their preferred spot.
NOK 7,000,-
Contact sales

More than

4,000 companies

choose Checkin to plan, promote and manage their events

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